Performance Metrics That Matter
Track and optimize your IT operations with our comprehensive KPI framework
Automation Efficiency Rate
Measure the percentage of tasks automated by Natroy compared to manual processes. This KPI reflects the platform's ability to streamline operations and increase efficiency.
Compliance Adherence Score
Evaluate the level of compliance achieved with regulatory requirements and industry standards through Natroy's automation and monitoring capabilities.
Downtime Reduction Rate
Track the percentage decrease in downtime incidents before and after implementing Natroy. This KPI demonstrates the platform's effectiveness in minimizing service disruptions and improving availability.
Cost Savings Percentage
Calculate the reduction in operational costs attributed to the implementation of Natroy. This KPI quantifies the platform's impact on resource utilization and cost efficiency.
Security Incident Rate
Monitor the frequency of security incidents before and after deploying Natroy to assess its effectiveness in mitigating cybersecurity threats and protecting sensitive data.
Customer Satisfaction Score
Track customer satisfaction levels with Natroy's services and support. This KPI helps gauge the platform's user experience and overall value delivery to organizations.
Mean Time to Resolution (MTTR)
Measure the average time taken to resolve incidents and service requests with Natroy. This KPI highlights the platform's efficiency in addressing issues and restoring services.
Resource Utilization Rate
Assess the optimal utilization of IT resources managed by Natroy. This KPI evaluates the platform's ability to maximize resource efficiency and eliminate waste.
ROI (Return on Investment)
Calculate the financial return generated from investing in Natroy, considering both cost savings and revenue enhancements. This KPI provides insights into the platform's financial impact and overall value proposition.
Time to Market Reduction
Track the reduction in deployment time for new services and applications through Natroy's automation capabilities. This KPI measures the platform's impact on accelerating business innovation.